[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.celcz.cz\/jak-spravne-reklamovat-zbozi\/#Article","mainEntityOfPage":"https:\/\/www.celcz.cz\/jak-spravne-reklamovat-zbozi\/","headline":"Jak spr\u00e1vn\u011b reklamovat zbo\u017e\u00ed ?","name":"Jak spr\u00e1vn\u011b reklamovat zbo\u017e\u00ed ?","description":"Tento z\u00e1kon plat\u00ed pro zbo\u017e\u00ed zakoupen\u00e9 na internetu nebo tak\u00e9 p\u0159i koupi po telefonu. Ov\u0161em pokud zbo\u017e\u00ed pou\u017e\u00edv\u00e1te, ani lh\u016fta 2 t\u00fddny v\u00e1m nepom\u016f\u017ee p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed. Nav\u00edc nyn\u00ed je doba V\u00e1noc, kdy spoustu lid\u00ed obdr\u017e\u00ed nevhodn\u00fd d\u00e1rek, kter\u00fd p\u016fjdou rad\u0161i vr\u00e1tit a m\u00edsto n\u011bj si vyberou n\u011bco jin\u00e9ho. Obchodn\u00edk\u016fm se po v\u00e1noc\u00edch nezastav\u00ed dve\u0159e, hlavn\u011b z d\u016fvodu nakupen\u00ed mno\u017estv\u00ed […]","datePublished":"2025-02-23","dateModified":"2025-02-23","author":{"@type":"Person","@id":"https:\/\/www.celcz.cz\/author\/#Person","name":"","url":"https:\/\/www.celcz.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7ca2d940d0ae3b24fc759c0201b34a0f70fe6611e5abefd5978e89211a09cdfd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7ca2d940d0ae3b24fc759c0201b34a0f70fe6611e5abefd5978e89211a09cdfd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"celcz.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.celcz.cz\/wp-content\/uploads\/img_a298713_w2196_t1508963051.jpg","url":"https:\/\/www.celcz.cz\/wp-content\/uploads\/img_a298713_w2196_t1508963051.jpg","height":0,"width":0},"url":"https:\/\/www.celcz.cz\/jak-spravne-reklamovat-zbozi\/","wordCount":434,"articleBody":"Tento z\u00e1kon plat\u00ed pro zbo\u017e\u00ed zakoupen\u00e9 na internetu nebo tak\u00e9 p\u0159i koupi po telefonu. Ov\u0161em pokud zbo\u017e\u00ed pou\u017e\u00edv\u00e1te, ani lh\u016fta 2 t\u00fddny v\u00e1m nepom\u016f\u017ee p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed. Nav\u00edc nyn\u00ed je doba V\u00e1noc, kdy spoustu lid\u00ed obdr\u017e\u00ed nevhodn\u00fd d\u00e1rek, kter\u00fd p\u016fjdou rad\u0161i vr\u00e1tit a m\u00edsto n\u011bj si vyberou n\u011bco jin\u00e9ho. Obchodn\u00edk\u016fm se po v\u00e1noc\u00edch nezastav\u00ed dve\u0159e, hlavn\u011b z d\u016fvodu nakupen\u00ed mno\u017estv\u00ed reklamac\u00ed. To je hlavn\u00ed d\u016fvod, pro\u010d z\u00e1kazn\u00edci \u010dasto u reklamac\u00ed selh\u00e1vaj\u00ed a jejich zbo\u017e\u00ed vr\u00e1ceno nen\u00ed. Zn\u00e1te, ale opravdu ve\u0161ker\u00e1 sv\u00e1 pr\u00e1va na reklamaci zbo\u017e\u00ed ?\u00a0D\u016fle\u017eitou v\u011bc\u00ed k sd\u011blen\u00ed je fakt, \u017ee Ob\u010dansk\u00fd z\u00e1kon\u00edk ne\u0159e\u0161\u00ed sou\u010dasn\u011b zbo\u017e\u00ed po\u0159\u00edzen\u00e9 p\u0159es internet a telefon se zbo\u017e\u00edm zakoupen\u00e9m v kamenn\u00fdch obchodech.\u00a0Zde jsou informace, kter\u00e9 by m\u011bl zn\u00e1t ka\u017ed\u00fd spot\u0159ebitel p\u0159i n\u00e1kupu zbo\u017e\u00ed a tak\u00e9 hlavn\u011b p\u0159i reklamaci\u00a01) Zbo\u017e\u00ed je vratn\u00e9 bez ud\u00e1n\u00ed jak\u00e9hokoliv d\u016fvodu. Pokud ov\u0161em vych\u00e1z\u00ed posledn\u00ed den na sv\u00e1tek nebo sobotu \u010di ned\u011bli, lh\u016fta kon\u010d\u00ed a\u017e dal\u0161\u00ed pracovn\u00ed den (co\u017e b\u00fdv\u00e1 ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f pond\u011bl\u00ed).\u00a02)\u010ctrn\u00e1cti denn\u00ed lh\u016fta b\u011b\u017e\u00ed od chv\u00edle kdy si zbo\u017e\u00ed vyzvednete nebo p\u0159evezmete, tedy ne od chv\u00edle objedn\u00e1n\u00ed nebo zakoupen\u00ed na internetov\u00e9 str\u00e1nce nebo po telefonu.\u00a0\u00a03) Pokud v\u00e1s prodejce neupozornil na mo\u017enost odstoupen\u00ed\u00a0 od dan\u00e9 smlouvy, d\u00e1 se od n\u00ed odstoupit bez ud\u00e1n\u00ed jak\u00e9hokoliv d\u016fvodu po dobu jednoho roku a \u010dtrn\u00e1cti dn\u016f.\u00a04) Zbo\u017e\u00ed lze vyzkou\u0161et, zde je ale h\u00e1\u010dek, \u017ee nesm\u00ed b\u00fdt pou\u017eit\u00fd jinak by v\u00e1m ho tak\u00e9 prodejce nemusel p\u0159ijmout.To znamen\u00e1 \u017ee oble\u010den\u00ed si m\u016f\u017eete bez probl\u00e9mu zkusit, to u\u017e ov\u0161em neplat\u00ed u digit\u00e1ln\u00edho obsahu pop\u0159. poni\u010den\u00fdch v\u00fdrobk\u016f hygienick\u00e9ho charakteru.\u00a05) V\u017edy si ponechte kopie ve\u0161ker\u00fdch doklad\u016f\u00a06) Bohu\u017eel je tak\u00e9 zbo\u017e\u00ed, kter\u00e9 nelze vr\u00e1tit. Mezi n\u011bj pat\u0159\u00ed rezervace ubytov\u00e1n\u00ed, n\u00e1kup audio pop\u0159. video nahr\u00e1vek\u00a07)P\u0159i reklamaci zbo\u017e\u00ed zakoupen\u00e9ho v kamenn\u00e9 prodejn\u011b m\u00e1te dva roky a k reklamaci v\u00e1m sta\u010d\u00ed sv\u011bdek, \u00fa\u010dtenka nebo tak\u00e9 v\u00fdpis z \u00fa\u010dtu.\u00a0P\u0159i n\u00e1kupu zbo\u017e\u00ed je pot\u0159eba d\u00e1vat pozor jak\u00e9 zbo\u017e\u00ed a jak nakupujeme. Jeliko\u017e zp\u016fsoby reklamace se v tomto p\u0159\u00edpad\u011b mohou li\u0161it.                                                                                                                                                                                                                                                                                                                                                                                        4.8\/5 - (5 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jak spr\u00e1vn\u011b reklamovat zbo\u017e\u00ed ?","item":"https:\/\/www.celcz.cz\/jak-spravne-reklamovat-zbozi\/#breadcrumbitem"}]}]